Naki Radio, LLC
We accept returns of unopened products within 30 days of purchase. To initiate a return, please contact [email protected] for return instructions. Customers are responsible for return shipping costs. A restocking fee may apply.
A monthly plan is required for playback; content is not included in the purchase of a device. You can cancel your subscription at any time from the Naki Portal. There are no contracts and no cancellation fees.
If your device arrives damaged or stops working, email [email protected] with your order details and a description of the problem and we will help you resolve it.
Reach us at [email protected] or through the contact page.